Vinted Shoppers Share Displeasure Over Sizing Updates

Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.

This online marketplace has revised its sizing categories for female and kids' apparel without notifying every member regarding the update.

Social Media Response

Countless users and merchants are expressing on platforms claiming that product pages now present a different size category versus the original listing due to the recalibration.

The platform stated the updated approach better aligns with comparable marketplaces.

They have suggested members to check their listings and adjust the sizing manually if necessary, causing user dissatisfaction.

Measurement Approach Modifications

Previously, the sizes had both one number and one letter, like S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.

In some cases, the measurements have been reclassified - for example a size L was formerly size 12 but is now a UK 16-18.

User Stories

Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

Another user, located in Scotland, explained products she uploaded on Vinted with size 14 labels were displaying on the service as measurements 20-22.

"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.

Necessary Adjustments

A different user, based in Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".

"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.

Service Background

The platform boasts over 100 million shoppers, comprising 18 million UK members.

It has become a favored option versus similar marketplaces including eBay and Depop.

This is not the initial instance where an unanticipated change within the service has received backlash: previously, the service retracted a modification to its shipping options due to shopper criticism.

Harold Robinson
Harold Robinson

A seasoned IT consultant with over 15 years of experience in network security and cloud infrastructure, passionate about helping businesses thrive digitally.